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A secure, browser-based care management system for adult day centres, providing a single place for staff to record, review, and manage all aspects of day centre operations: from daily notes and support plans to recruitment, quality assurance, and organisation-wide reporting.
Adult Day Centre Manager (ADCM) is a modular WordPress plugin that brings every part of running an adult day centre into one place: care records, quality assurance, HR, training, safeguarding, and risk management. It gives care staff and managers two dedicated frontend portals, so nobody needs WordPress admin skills to use it day to day.
The system supports organisations operating across multiple locations, with each site having its own staff and service users. Organisation Managers can see across all sites, while Site Managers and below are scoped to their assigned location only. Because ADCM is built to be extended, new modules can be added over time as self-contained files without touching the core plugin.
The scale of what comes built in.
Operate multiple day centre locations from a single installation, each with its own staff and service users.
Each site appears as a card showing staff count, service user count, and capacity. Organisation Managers see all data by default and can filter to a single site for up to 8 hours at a time.
Assign staff and service users to specific sites individually. Staff with Site Manager role or below can only see clients assigned to their site. All care records are filtered accordingly.
Managers can create new sites with name, short code, address, phone, email, primary contact, and capacity. Set status to Active and the site appears immediately in the dashboard.
Structured records completed by staff at the end of each session or shift. Permanent once saved: they cannot be edited or deleted.
Select a food intake rating (None, Little, Some, Good, or Full) and use notes to describe what was eaten, preferences observed, or concerns.
Select a medication status and record what was given, by whom, and any observations.
Three fields record the core care narrative: Personal Care Provided (hygiene, mobility, dressing), Behaviour Notes (mood, interactions, triggers, responses), and Staff Notes (general observations and handover information).
Tick all activities the client participated in, grouped by category: Creative, Physical, Social, Educational, and more.
Record how the client arrived, which staff member drove or escorted, and any observations from the journey. A concerns flag reveals a detail field when needed.
Each note is signed using a canvas signature pad, or a previously saved signature can be loaded. Every text field supports voice dictation for hands-free entry.
Person-centred planning documents for each service user, with manager approval workflow.
Basic client information and plan dates. The About the Assessment tab records where the assessment took place, who was present, whether the client could express their own views (Yes, Partially, No, or Fluctuating capacity), and whether views were expressed by a third party. Important for MCA compliance.
Seven person-centred fields, each with voice dictation: what I want to achieve, how I show happiness, how I show distress, social needs and preferences, interests and hobbies, activities to avoid, and personal care needs at the day centre.
Document identified risks and mitigations for each service user, with assessor details and signature.
Plans are saved as drafts. When complete, the status changes to Submit for Approval. Managers and Deputy Managers see an approval panel to Approve or Return for Revision with notes.
Structured periodic reviews with nine sections, action points, and manager approval.
Care reviews follow a consistent nine-section format with review types: Monthly, Quarterly, Annual, Initial, or Unplanned. All text sections support voice dictation.
Wishes & Preferences, Health & Wellbeing, Personal Care, Social & Communication, Activities & Engagement, Behaviour & Emotional, Goals Progress, Family Involvement, and Any Other Concerns.
Each action point is recorded separately with description, assigned staff member, due date, priority (Low, Medium, or High), and status (Open, In Progress, Complete, or Deferred). Displayed as a colour-coded table on the review page.
Select the reviewer name from a dropdown. If a saved signature exists on the staff profile, a button loads it automatically. Alternatively, draw a fresh signature on the canvas pad.
Set status to Submit for Approval when ready. Managers see an approval panel to Approve or Return for Revision. Reviews cannot be shared with families, commissioners, or inspectors until approved by a manager.
A dedicated safeguarding workflow that keeps concerns visible, evidenced, and followed up.
Staff select the client and type of concern, describe the concern in full, use the body map to mark any visible injuries, sign the report using the signature pad, and submit. The report is logged as Open and the manager is notified.
Male and female figures with front and back views. Click to mark injury locations, with a detail field for each marking.
Four stages: Open (concern submitted, manager notified), Under Investigation (manager gathering information), Escalated (referred to Local Authority Safeguarding Team or other external body), and Closed (investigation complete, outcome and actions recorded).
A complete chronological record of every action taken on each concern, for full accountability throughout the investigation process.
Photo and video capture linked to individual service users: activity shots, creative work, events, and significant moments.
Drag and drop existing images or videos onto the upload zone, or click to browse. Files upload immediately and appear in the gallery grid.
Take photos directly from the browser. Choose front or rear camera (on mobile), set an optional countdown timer (3, 5, or 10 seconds), and capture. A flash confirms each photo.
Record video clips directly in the browser with a red REC indicator and timer. Stop when finished and the clip is added to the captures tray.
Photos and clips are held in memory until uploaded. Review the tray, remove unwanted items, then click Upload All to save them to the selected client's gallery. Nothing is stored until you upload.
19 organisational policies aligned to SCC Schedule 1 and Schedule 5, the Care Act 2014, and CQC Fundamental Standards.
Staff see a progress bar showing how many policies they have acknowledged. Click a policy title to open it, read it, and click Mark as Read. The acknowledgement is recorded with a timestamp.
Managers see each policy with a count of how many staff have read it (for example, 8 of 12). Click any policy to see the full list of who has acknowledged it and when.
Managers can download any policy as a branded PDF with a full acknowledgement audit trail: who read it and when.
Track each staff member's completion status for all mandatory and optional training courses at a glance.
Each cell shows one of four statuses: Complete (training is current), Expiring Soon (expires within 60 days), Expired (has lapsed and must be renewed), or Not Started. Gaps are easy to spot.
Click a cell for a staff member and course, enter the completion date and expiry date, and save. The matrix updates immediately.
SCC Framework Agreement Schedule 5 compliance tracking, including audit scheduling, CQC KLOE ratings, and QA visit records.
Monthly Management Checks, Environment Audits, Medication Audits, Fire Safety Checks, Safeguarding Audits, Person-Centred Planning Audits, Provider Reviews, CQC Schedule visits, and more.
Select the audit type and date, record ratings against each criterion, note actions required with assigned leads and due dates, and save. The audit is added to the schedule view.
Every audit carries individual ratings across Safe, Effective, Caring, Responsive, and Well-Led.
The six carer survey questions from SCC Schedule 5 clause 5.3 are built in, feeding directly into the Feedback Surveys module and the bi-annual SCC workbook.
Three public-facing surveys that work without a WordPress login, suitable for carers, family members, service users, and professionals.
Covers the six SCC Schedule 5 clause 5.3 carer survey questions. No login required.
Uses emoji smiley faces for accessibility. No login required. Designed for direct use by service users.
For social workers, commissioners, and visiting professionals. No login required.
Each survey is embeddable via shortcode on any WordPress page. The management dashboard shows all responses with filters by survey type and date. Export to CSV for SCC bi-annual reporting.
A full safer recruitment application form: public-facing, accessible without a login, and compliant with safer recruitment requirements.
Step one: position, personal information, weekly availability, employment history, and education. Step two: NI number, driving licence, vehicle access, DBS update service, why applied, relevant skills, CV upload, and two referees. Step three: full terms and conditions declaration with canvas signature.
Applications are stored with a unique reference number. The applicant receives a confirmation email and the manager receives a notification. Applications move through: New, Reviewing, Shortlisted, Interview, Appointed, Unsuccessful, or Withdrawn. Reviewer notes can be added at each stage.
Download a complete application pack as PDF for interview panels, including all form fields, CV, and signature.
Your professional details and a saved signature that pre-fills any signed form.
Each staff member has a profile page for personal details and, importantly, a saved signature. Draw your signature on the canvas pad using a mouse or finger, and save it to your profile. When completing a Support Plan, Care Review, or Daily Note, select your name from the staff or reviewer dropdown. If a saved signature exists, a button appears to load it automatically into the form. You can still draw a new signature or clear and redraw at any time: the saved signature is only loaded when you explicitly click the button.
Business continuity and operational risk management, aligned to SCC Schedule 1 requirements.
Four pre-seeded plans: Severe Cold, Heavy Snow, Flooding, and Extreme Heat. Managers can edit these plans and add new ones as needed.
Record, score, and review operational risks. Each risk is scored on a Likelihood by Impact matrix, generating a live risk score. Risks are colour-coded from green (low) to red (critical). Review regularly and update control measures and residual risk scores.
A built-in AI writing helper powered by Claude (Anthropic), available to Care Coordinator level and above.
Drafting policy language and documentation, suggesting wording for care plan sections, summarising complex care records, answering questions about SCC framework requirements, and generating report text from bullet-point notes.
The AI assistant does not have access to individual client records and cannot replace professional judgement. Always review and edit AI-generated text before saving it to a care record. Do not enter personal client information (names, dates of birth, addresses, NI numbers) into the AI assistant.
Speak your notes instead of typing. Available on every text field in Daily Notes, Support Plans, and Care Reviews.
Voice dictation uses the browser's built-in speech recognition: no third-party service, no audio sent externally. Click the microphone button next to any field label, allow microphone access, and speak naturally. Words appear in the field as you talk, with a live preview in grey italic showing what the system has heard but not yet confirmed. Confirmed words are added automatically.
The system sets language to British English automatically. You can say punctuation aloud ("full stop", "comma", "new paragraph"). Text is always appended, never overwritten, so you can dictate in multiple sessions. Voice dictation requires Google Chrome or Microsoft Edge; it does not work in Firefox or Safari.
10 roles, each with tightly scoped access. The same page shows different things to different people based on their role.
| Role | Access Level |
|---|---|
| Organisation Manager | Full access across all sites. Can create and manage sites. Dashboard is unscoped unless a site filter is applied. |
| Manager | Full access to all care records, staff, reports, and settings for their site. |
| Site Manager | Same as Manager but automatically scoped to their assigned site only. |
| Deputy Manager | Full access except cannot approve care reviews or support plans. |
| Care Coordinator | Can create and edit all care records; cannot delete or approve. |
| Senior Staff | Can create daily notes, care reviews, and incident reports. |
| Support Worker | Can create daily notes and report incidents. Read-only on most records. |
| Volunteer / Student | Daily notes and activity logging only. |
| Social Worker | Read-only access to care plans and reviews for their allocated clients. |
| Commissioner | Read-only access to quality reports and survey data. |
ADCM modules directly support compliance with Staffordshire County Council Framework Agreement IA933.
| SCC Requirement | ADCM Module |
|---|---|
| Schedule 1: Safeguarding | Safeguarding module, Policies (Adult Safeguarding policy), Body Map |
| Schedule 1: Support Plans | Support Plans with About the Assessment tab |
| Schedule 1: Care Reviews | Care Reviews with approval workflow |
| Schedule 1: Safer Recruitment | Recruitment module, DBS declarations |
| Schedule 1: Training | Training Matrix with mandatory courses seeded |
| Schedule 1: Business Continuity | Adverse Weather Plans (4 pre-seeded) |
| Schedule 5 clause 5.3: Carer Survey | Feedback Surveys (carer type, 6 SCC questions) |
| Schedule 5: QA Pack | Quality Assurance module (quarterly audit pack) |
| Bi-Annual SCC Workbook | Survey CSV export, QA reports |
ADCM is a WordPress plugin, not a subscription SaaS product. That changes what you own, what you pay, and who controls your data.
ADCM runs on your own WordPress hosting. Your care records, staff data, and service user information stay on your server, under your control. No third party can hold your data hostage or cut off your access.
No monthly subscription, no per-user fees, no price hikes. You buy ADCM once and it is yours. Ideal for day centres working with a tight budget that need to control long-term costs.
WordPress powers over 40% of the internet. ADCM taps into a mature, secure, constantly updated platform with a worldwide developer community. You are not relying on a small startup that could disappear.
Staff and managers never see the WordPress admin area. Both portals run entirely from the front end. If you can use a website, you can use ADCM. No technical knowledge required.
Your data stays on your hosting. We do not have access to your care records or service users' information. No data harvesting, no advertising tracking. GDPR compliance is built in with audit trails and consent management.
You are not tied to us for the life of your service. You can manage your system independently, customise forms to match your centre's needs, and grow without asking permission or paying more.
WordPress has a mature backup ecosystem. We help you set up automated backups so your data is always safe and restorable in minutes. No relying on a SaaS provider to recover your data for you.
Our team in Cheadle, Staffordshire, installs and configures ADCM for your centre, migrates your existing data, trains your staff, and is on hand for go-live. Ongoing support from people who understand the UK care sector.
Get in touch to discuss your day centre's needs and see how ADCM could fit your service.
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