0330 043 8865
(Mon to Fri, 9:30am to 4pm)
Synergy Login
From safer recruitment to compliance, mentoring to business development, we provide the full range of professional services your care service needs to thrive.
We offer a range of professional services for care providers, from one-off consultations to ongoing support packages. Every service is delivered by experienced professionals who understand the health and social care sector and the regulatory framework you operate in. Members of our Synergy membership receive 10% off all provider services.
Nine core services covering every stage of your provider journey.
Thorough vetting and recruitment support for Responsible Individuals, Nominated Individuals, Directors, and Registered Managers. From role specification to onboarding and regulatory notification.
Find Out More →Independent, professionally conducted investigations when complaints are made against management. Ensuring fairness, transparency, and compliance with regulatory expectations.
Find Out More →Independent safeguarding investigations where a conflict of interest exists or where the Registered Manager is the same person as the Nominated Individual.
Find Out More →One to one mentoring, staff coaching, and expert consultancy for care providers. Practical, real world guidance to help you lead with confidence and meet regulatory expectations.
Find Out More →Compliance audits, policy development, quality assurance systems, mock inspections, and ongoing monitoring to keep you inspection ready at all times.
Find Out More →New provider registration, business planning, service expansion, web design, and promotional materials. Hands on support to help you build and grow your care business.
Find Out More →We act as your nominated training provider, managing all your staff training and development. Training needs analysis, delivery, records, and inspection-ready compliance for CQC and Ofsted registered services.
Find Out More →Ongoing guidance, CPD, and a growing professional network, plus discounted access to our recruitment, compliance, and training services. Support scaled to your organisation, from a single practitioner to an established provider.
Find Out More →Custom built, mobile responsive websites designed specifically for care providers, from a single page starter site through to a full multi-page presence for larger organisations. Design, build, and launch, all handled for you.
Find Out More →Our Booking and ordering simple steps.
You can book directly from the service web page if there is a price, booking or ordering link. The system will generate an invoice or allow you to pay online if your prefer.
Call us on 0330 043 8865 or use our contact form for services that require a custom quote. Please also get in touch if you want to set us as a supplier and pay using purchase orders. We'll discuss your needs and confirm the right service for you.
For fixed-price services, we'll confirm the price and availability. For bespoke projects, we'll provide a detailed quote after a free initial consultation. Member discounts are applied automatically.
Once you're happy with the quote, we'll schedule your session or project. Payment is made by invoice. We accept bank transfer and most card payments.
| Service | Starting price (standard) | Starting price (Synergy member) | Who it's for |
|---|---|---|---|
| Safer Recruitment of Management | £30 (role specification) | £27 | Providers appointing or replacing a Registered Manager, Nominated Individual, Director, or Responsible Individual |
| Complaints Investigation | From £250 (full investigation) | From £225 | Providers facing a complaint against management where an internal investigation would be a conflict of interest |
| Safeguarding Investigation | From £250 (full investigation) | From £225 | Providers where the Registered Manager and Nominated Individual are the same person, or a regulator has requested independent investigation |
| Mentoring & Coaching | £30 (45-minute session) | £27 | New registered managers, leaders wanting to strengthen skills, or services preparing for inspection or significant change |
| Compliance & Quality Assurance | £250 (monthly monitoring) | £225 | Providers wanting ongoing compliance maintenance, responding to inspection findings, or building a QA system from scratch |
| Business Development | £80 (promotional materials) | £72 | New entrants preparing for CQC/Ofsted registration, or existing providers expanding services or strengthening their market presence |
| Nominated Training Provider | £1,995/year (up to 15 staff), or from £49/person one-off | £1,795/year, or from £44/person | CQC or Ofsted registered providers wanting their staff training fully managed and inspection-ready |
Every service on this page carries the same 10% Synergy member discount, whether it's a single £30 mentoring session or a £3,495 annual training package for a medium-sized service, so the more of these services a provider uses, the more that discount is worth in absolute terms. Most services are priced per activity or per project, while Nominated Training Provider is the only one sold as an ongoing annual package, reflecting that it's designed to fully replace a provider's in-house training management rather than being a one-off engagement.
No, all seven provider services can be booked independently of membership. Synergy membership adds a 10% discount across all of them, plus ongoing advice and support, but it isn't a requirement to book a service.
It depends on the service. Smaller, well-defined activities like a role specification package or a single mentoring session have fixed prices shown on each service page. Larger or more complex work, such as a full investigation, a bespoke training package for 31 or more staff, or business expansion support, is quoted after a free initial consultation once the scope is clear.
Mainly where an internal investigation would be, or would look like, a conflict of interest, for example where the person a complaint is against is also the person who'd normally lead an internal investigation, or where the Registered Manager and Nominated Individual are the same person. An independent investigation demonstrates to CQC, Ofsted, or a commissioner that the outcome is based on evidence rather than internal relationships.
Mentoring and coaching is one-to-one support for individuals, registered managers, senior care workers, or leadership teams, built around their personal development and confidence. Nominated Training Provider is a service-wide arrangement covering all of a provider's mandatory, safeguarding, and specialist staff training, records, and inspection readiness, not individual coaching.
No, travel within 50 miles of Cheadle, Staffordshire is included in the prices shown across all seven services. Longer distances would need to be discussed as part of your quote.
Whether you're starting from scratch or looking to strengthen an existing service, we're here to help. Get in touch for a no-obligation conversation about how we can support your care business.