Mentoring & Coaching for Staff and Management

Practical, real world guidance and expert consultancy for care providers. From one to one mentoring to specialist project support, we are your knowledgeable partner.

Navigating the regulatory framework can feel overwhelming. Whether you're a new registered manager finding your feet or an experienced provider facing a specific challenge, having a knowledgeable partner to turn to makes all the difference. Our mentoring, coaching, and consultancy service gives you exactly that: someone who has experienced it and can guide you with practical, real world advice.

We support both staff and management at every level of your organisation. From one to one mentoring for registered managers to expert consultancy on specific projects, we provide the guidance you need to lead with confidence, meet regulatory expectations, and deliver outstanding care.

Mentoring & Coaching

Ongoing support for individuals and teams, delivered one to one.

One to One Mentoring

For Registered Managers and Leaders

  • Regular Tailored Sessions — built around your specific challenges and goals, not a fixed curriculum
  • Registered Manager Support — leadership, compliance, and inspection readiness on an ongoing monthly basis
  • Regulatory Navigation — CQC, Ofsted, and local authority expectations explained in plain terms Grounded in CQC Regulation 18 and Ofsted Regulation 33, both require staff to receive practice related supervision, this service is that supervision, delivered by someone experienced.
  • Confidence Building — practical preparation for handling inspections and audits
  • Leadership & Management Development — building the skills the role demands over time
Staff Coaching

For Your Wider Team

  • Senior Care Worker Development — building the next layer of leadership in your service
  • Team Dynamics — support working through friction or performance issues within a team
  • Reflective Practice — developing the habit of learning from day to day practice
  • Career Pathway Planning — helping staff see, and plan for, where the role can lead

Consultancy & Specialist Support

Expert input on specific issues and projects.

Service Reviews

An independent, full-day evaluation of your service, on-site.

Restructuring Support

Expert guidance through organisational change.

Commissioner Engagement

Support preparing for and managing commissioner relationships.

Safeguarding Reviews

A focused, independent look at your safeguarding arrangements.

Specialist Projects

Day-rate expert support for a defined piece of work.

Who It's For: New registered managers finding their feet · Providers preparing for inspection or re registration · Leaders wanting to strengthen their management skills · Providers facing specific challenges or projects · Services needing an independent external perspective · Organisations preparing for significant change

Pricing

Transparent pricing for mentoring, coaching, and consultancy. Synergy members save 10%.

Service Price Member Price Booking
One to One Mentoring (per session, 45 mins) £30 £27 Book Now
Mentoring Block (6 sessions) £165 £148.50 Book Now
Registered Manager Support (monthly) £80 £72 Enquire
Leadership Development Scheme £350 £315 Enquire
Staff Coaching Sessions (per session) £55 £49.50 Book Now
Service Review (on-site, full day) £250 £225 Book Now
Commissioner Engagement Support £50 £45 Book Now
Safeguarding Review £60 £54 Book Now
Specialist Project (quote required) From £180/day 10% off Enquire

Monthly Registered Manager Support includes two 1-hour sessions per month plus email support between sessions. Day rate includes 5 hours on-site or remote. Sessions can be in person or via video call. In-person sessions might incur further charges.

How This Fits with Our Other Provider Services

Service Starting price (standard) Who it's for
Mentoring & Coaching (this service) £30 (45-minute session) New registered managers, leaders wanting to strengthen skills, or services preparing for inspection or change
Compliance & Quality Assurance £250 (monthly monitoring) Providers wanting ongoing compliance maintenance
Safer Recruitment of Management £30 Providers appointing or replacing a Registered Manager or other regulated role
Nominated Training Provider £1,995/year Providers wanting all staff training fully managed

Frequently Asked Questions

What's the difference between One-to-One Mentoring and Staff Coaching?

One-to-One Mentoring is aimed at registered managers and leaders, covering regulatory navigation, inspection confidence, and leadership development. Staff Coaching is aimed further down the organisation, at senior care workers and teams, covering career progression, reflective practice, and team collaboration.

Is it cheaper to book a block of sessions than pay per session?

Slightly, a Mentoring Block of six sessions costs £165, working out to £27.50 per session against £30 for a single session booked on its own.

What does Registered Manager Support cover on an ongoing monthly basis?

At £80 a month, it provides continuous access to mentoring support rather than booking individual sessions, suited to a registered manager who wants an ongoing point of contact rather than occasional one-off help.

Can this help with a specific situation, like preparing for a difficult inspection or restructure?

Yes, the Consultancy & Specialist Support component covers service reviews, restructuring assistance, commissioner relations, and safeguarding assessments, alongside bespoke specialist projects priced from £180 a day for situations that don't fit the standard mentoring or coaching formats.

What does CQC require in terms of staff supervision, not just training?

Regulation 18, Staffing, requires staff to receive "the support, training, professional development, supervision and appraisals that are necessary for them to carry out their role," and requires providers to actively support staff in obtaining further qualifications rather than standing in the way of it.

What does Ofsted require for supervision and appraisal in a children's home?

Regulation 33, Induction, probation, supervision and appraisal, is the direct counterpart: every employee must undertake appropriate continuing professional development, receive practice related supervision from someone with appropriate experience, and have their performance and fitness to perform their role appraised at least once a year.

Is one-to-one mentoring actually part of a legal requirement, or just good practice?

Both. "Supervision" is named explicitly in both Regulation 18 and Regulation 33, so an outsourced mentoring and coaching relationship isn't an optional extra, it's a straightforward way to evidence a requirement you already have to meet, particularly useful where you don't have a suitably experienced person in-house to provide it yourself.

Do local authorities set a separate supervision standard?

No named local authority regulation exists here, but commissioning and quality assurance frameworks generally expect to see supervision and appraisal records as part of ongoing contract monitoring, the same evidence CQC and Ofsted already require.

Looking for Guidance or Expert Input?

Whether you need ongoing mentoring or one off consultancy, we are here to help. Get in touch for a no obligation conversation.

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